AI News

A strong CX ecosystem ignites innovation, accelerating next-gen customer service The platform leverages the power of AI to analyse customer interactions across channels, offering real-time scoring and customisable quality metrics tailored to industry and business needs. This automation empowers support…

Emerging Architectures for LLM Applications Andreessen Horowitz Plus, there’s a good chance the developments in AI will soon occur faster than any legislative organization can respond — by the time troublesome aspects of open-source LLMs have been reined in, new,…